Privacy policy

Welcome to the Famiglia Favuzzi website!

When you use the services and Website, you understand that you are subject to this Website's Terms of Use. Before placing an order, if you have any questions about these terms, please contact our customer service team by email at

By visiting the Website and using its services, you acknowledge that you have read and understood the Privacy Policy and Terms of Use, and you agree to be bound by them. If you disagree with any of the provisions hereunder, or if you refuse to comply with them, please cease to use this Website.

Favuzzi International Inc.'s Privacy Policy, detailed below, describes how we collect, use and disclose personal information. By placing an order, you accept that we will use your personal information in accordance with the Privacy Policy. This privacy notice governs our practices regarding the personal information collected through our Website,

Effective date: January 1, 2021

Collection of personal information

When you make a purchase on the Website, we collect the personal information you provide as part of our sales process. This personal information may include your name, your home address, your email address and your phone number. Your personal information can also let us know whether you have opened our promotional emails or how you have used our Website.

When you visit the Website or send us an email, you communicate with us electronically. By doing so, you consent to receiving electronic communications from us. With your permission, we may send you emails to inform you about our latest news, our new products, our promotional offers, and future updates to our Website and Terms of Use.

We also receive personal information about you from other sources. For instance, our payment processing services will send information about your credit card to let us know if the card details you provided have been accepted or declined; our delivery service will send information regarding your order delivery.


When you provide your personal information to perform a transaction, verify your credit card details, place an order, plan a delivery or return a product, you consent to letting us collect your information and use it for that purpose only.

If, after giving this consent, you change your mind and no longer consent to letting us contact you or collect and use your information, you can inform us by email at

Use of personal information

We do not sell or lease your personal information to third parties. We use your personal information in the context of our business activities. We may use your personal information to process your order and provide the products you have requested, to communicate with you about products you have ordered, to answer your questions, to let you know about promotions, offers and Website updates, to manage surveys, contests and promotions you participate in, to protect the security and integrity of our Website and our company, and to analyze the performance of our commercial activities and our Website.

Personalized offers, cookies and web analytics

We use third-party services to help provide our own services, including to host our Website and to help us understand how our services are used. These third-party service providers may use cookies or other technologies to collect information regarding your use of our services and Website. Google Analytics and Facebook Pixel use cookies to collect information about how you browse the Website; said cookies are stored on servers located in the United States, among other countries. Google and Facebook may share this information with third parties if they are legally required to do so or if these third parties process data on their behalf.

When you access our Website, we automatically collect information in order to personalize your experience. This includes, for example, information about the site that referred you to our Website, the type and version of your operating system, your geographical location (region), your language, and your IP address. We also collect information about the way you browse our Website, for instance by recording the pages you visit and the time you spend on some pages. We use this information for various technical reasons, in order to make sure our pages load correctly in your browser, and to customize the offers we propose to you. We also use this information to improve our Website and our services.

Disclosure of personal information to third parties

We may disclose your personal information to our service providers in order to support our business activities. For instance, we can share your home address with companies offering home delivery services for our orders. We share information with advertising and promotional services. We demand that our service providers protect the privacy of your personal information. Additionally, our service providers are not authorized to use or disclose your personal information for purposes other than providing services on our behalf without your consent.

We may disclose any information we hold about you in the event of the merger or sale of our company (in whole or in part), or in the context of a business reorganization or any other change to the company's leadership.

If needed, we may also disclose your personal information for the purpose of recovering a debt you owe us, or in the event of a legal investigation, when we are legally authorized to do so.

Data storage outside of canada

Your personal information may be used or stored outside of Canada by us or by our service providers. In such a case, your information will be subject to the laws of the country in which it is used or stored.

Financial information

We take your privacy very seriously. To protect your financial information, no banking details are shared with Favuzzi International Inc. We partner with the Stripe platform to validate banking details and to process payments on our behalf. A similar process occurs if you pay through PayPal: only the payment and a transaction number are shared; we receive no banking data.

Copyright infringement

Favuzzi International Inc. respects the intellectual property rights of others. If you believe your work was copied in such a way that it constitutes a copyright infringement, please let us know immediately by emailing

Updates to terms

Favuzzi International Inc. may, at any time, review these terms and update their provisions. It is your responsibility to visit this page regularly and to familiarize yourself with the updated terms. By continuing to use the Website regularly after a change to terms, you agree to be bound by the updated terms, with continued provision of the use of the Website constituting consideration from Favuzzi International Inc. to you for so being bound.

Questions and contact details

Should you want to review, correct, change or delete any personal information we hold about you, or if you simply want to know more, email us at

65 Port-Royal Street West
Montreal, Quebec, H3L 2A7, Canada